How your order will arrive?

We want your Harkness Roses order to reach you safely and in nursery-fresh condition. Here’s what you can expect:

Carefully Picked and Packed

Your order is carefully selected and packed by our dedicated team. 

Packaging Designed to Protect

Our packaging is specially designed to withstand damage during delivery while keeping your plants safe. In instances where packing is damaged due to serious mishandling by the courier, we often find that the plants inside are still intact and in good condition. 

We’re also committed to the environment — all our boxes are made from high-quality recycled and fully recyclable cardboard, and any plastic packaging used is recyclable too.

What’s Inside Your Parcel?

Each delivery includes a Despatch Note listing the items in your order, prices, and reference numbers. Please check this carefully when your order arrives to make sure everything is as expected. The roses will also have a named card card.

In some cases, your order may be split into multiple parcels, which we’ll confirm by email and clearly show on your Despatch Note.

Delivery Updates & Tracking

Once your order is despatched, you’ll receive an email with tracking details so you can follow your parcel’s journey and prepare for its arrival.

At Harkness Roses, we’re dedicated to delivering your roses safely, reliably, and in the best possible condition — ready for you to enjoy!